Artificial Intelligence (AI) in Health: Views of whānau & community
This survey was conducted in September 2025, with 19 participants from our lived experience CLEAR rōpū, members from the Consumer Group at HQSC, and a number of wider patients who generously offered their time to share their thoughts on AI in health. The survey shows whānau are open to the potential of AI in healthcare, but confidence and understanding lag behind adoption. Building trust will depend on transparent communication, culturally grounded education, and tangible examples of AI improving care without replacing human connection.
Robotic Process Automation (RPA) Vs Artificial Intelligence (AI)
Download this factsheet to help understand the difference between Robotic Process Automation (RPA) and Artificial Intelligence (AI). RPA automates repetitive tasks like data entry, while AI supports tasks like summarising transcription notes. Together, they can ease workloads, improve care, and enhance system efficiency.
Are you having issues with your phone or internet provider?
It’s ok to complain… and if you need help resolving a complaint with your phone or internet provider, talk to Telecommunications Dispute Resolutions (TDR).
Fantastic Futures 2024 - Day 2 - Session 18
Emerging AI tools have seen use in recent years as a way to shortcut learning, potentially enabling students and teachers to customise lessons and overcome socio-economic and language barriers by providing on-demand access. Kara Kennedy offers a vision of what AI literacy looks like for librarians and their colleagues working in a low-resource educational environment servicing a high number of low-socioeconomic, multicultural customers.
From silence to signal: Nigerian women building digital pathways to justice
Over the past years, I have had the privilege of visiting communities and interacting with women across Nigerian states. During my most recent visit, between July and August this year, I toured Bauchi, Abuja, Lagos, Kano, Port Harcourt and Kaduna, where women are rewriting what connectivity means in their lives. Sitting with them in the community ICT hub, under the Trees and Learning Circle, I have seen how access to technology can become more than a technical matter; it can become a bridge to confidence, agency and solidarity.
Children want to shape their rights in the digital world
Children represent approximately one-third of all internet users globally, according to UNICEF, with many routinely accessing digital platforms and emerging technologies, such as artificial intelligence, from increasingly young ages.
Your rights in the digital world
In 2021, the UN Committee on the Rights of the Child wrote a very important guide to explain to everyone that children’s rights apply in the digital world.
Unleashing fibre: The future of digital fibre infrastructure in New Zealand
New Zealand’s digital fibre infrastructure is a success story worth celebrating, but the best is yet to come. Unleashing the power of our digital fibre infrastructure is critical to a brighter future – one that could be worth $163 billion over the next 10 years.
The missing link: Reclaiming connectivity through human rights
Despite decades of global efforts to bridge the digital divide, 32% of the world’s population remains offline, with the most marginalised communities disproportionately affected. While multilateral organisations and governments recognise internet connectivity as fundamental to human rights – particularly freedom of expression and access to information – their solutions persistently fail to match the scale and urgency of the challenge.
The World Internet Project in New Zealand (AUT)
This report presents the findings of the ninth iteration of the World Internet Project – New Zealand (WIP-NZ 2025), a nationally representative study that explores the evolving role of the internet and digital technologies in the lives of New Zealanders. The survey was conducted between March and May 2025 and collected responses from over 2,000 internet users. The report examines internet accessibility, artificial intelligence (AI) adoption, attitudes towards digital technologies, and awareness of their broader societal and environmental implications.