3G Shutdown Information Hub
What's Happening?
3G Networks in Aotearoa New Zealand are shutting down.
When is it happening?
2degrees: by 31 December 2025
One NZ: by 31 December 2025
Spark: extended to 31 March 2026
How to check your device?
Ask someone you trust to help check your settings if you are unsure. Call or go into your local library, Citizens Advice Bureau or Age Concern.
Text 3G to 550 (it’s free)
Visit 3Gshutdown.co.nz
Who is affected?
People at risk are: Older adults using basic phones, whānau with low income and / or limited tech knowledge, users of imported phones without VoLTE, communities with limited 4G / 5G access, some medical alarms, smart meters and home security systems.
Why is this happening?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
This is a frequently asked question?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.