If you've ever looked at an internet provider's website and wondered what any of it means, this is for you. First, what broadband is and the different ways it gets to your home. Then plans, what the numbers mean and how to pay for only what you'll actually use.

The communities least likely to be online are often the same ones watching their last bank branch close. Dr Pushpa Wood ONZM on cash access, digital exclusion and who bears the cost of going digital.

We reached out to ministers, shared our research and asked a few hard questions. This is what we found and why DECA will be in the room tomorrow when the government talks about its digital future.

It’s about meeting people where they are, not expecting them to adapt to whatever platform is easiest for us to deliver.