The New Zealand government has made its priorities clear: we are betting big on artificial intelligence. However, without equal investment in digital access and skills, the government’s AI ambitions risk creating a two-tier digital nation.

We see people daily who use the library for connectivity and computer access, just to conduct their everyday business. We see people who need help accessing core services, healthcare, housing and employment, confronted by processes that are excessively digital, or entirely online.

Last week the NZ government confirmed its new Road User Charges (RUC) system, replacing the petrol tax and set out a solution which appears to be digital-only, electronic road user charges. For many New Zealanders, this raises the whole question on digital equality and access for government services again.

Microsoft has extended Windows 10 security updates until 2026 — but for many, the cost and access hurdles remain. This is a short-term reprieve, not a solution, and it’s a reminder that digital safety shouldn’t depend on who can afford it.

Digital Poverty - a commonly used term in Australia, not mana enhancing or aspirational so does it fit well here in Aotearoa NZ?