He Ara Kaunuku: a Pathway Towards Digital Excellence in Aotearoa
This report, authored by Elle Archer and funded by the Department of Internal Affairs, provides the academic backbone for He Ara Kaunuku: A Pathway Towards Digital Excellence in Aotearoa. DECA is proud to be the home of the Kaunuku framework, and we thank Elle for gifting this taonga to our collective mahi. We are actively developing a delivery methodology that will sit alongside a national digital inclusion index, helping communities, councils, iwi, and partners turn equity goals into practical action. Our focus is to uphold the kaupapa of Kaunuku while supporting consistent, community-led assessment and long-term digital equity planning across Aotearoa.
Inquiry into Triple Zero Service Outages
ACCAN recently submitted to the Senate Environment and Communications References Committee’s Inquiry into Triple Zero service outages. Australians believe that access to mobile telecommunications is critical for participation in daily life.
Artificial Intelligence (AI) in Health: Views of whānau & community
This survey was conducted in September 2025, with 19 participants from our lived experience CLEAR rōpū, members from the Consumer Group at HQSC, and a number of wider patients who generously offered their time to share their thoughts on AI in health. The survey shows whānau are open to the potential of AI in healthcare, but confidence and understanding lag behind adoption. Building trust will depend on transparent communication, culturally grounded education, and tangible examples of AI improving care without replacing human connection.
Robotic Process Automation (RPA) Vs Artificial Intelligence (AI)
Download this factsheet to help understand the difference between Robotic Process Automation (RPA) and Artificial Intelligence (AI). RPA automates repetitive tasks like data entry, while AI supports tasks like summarising transcription notes. Together, they can ease workloads, improve care, and enhance system efficiency.
Are you having issues with your phone or internet provider?
It’s ok to complain… and if you need help resolving a complaint with your phone or internet provider, talk to Telecommunications Dispute Resolutions (TDR).
Fantastic Futures 2024 - Day 2 - Session 18
Emerging AI tools have seen use in recent years as a way to shortcut learning, potentially enabling students and teachers to customise lessons and overcome socio-economic and language barriers by providing on-demand access. Kara Kennedy offers a vision of what AI literacy looks like for librarians and their colleagues working in a low-resource educational environment servicing a high number of low-socioeconomic, multicultural customers.
From silence to signal: Nigerian women building digital pathways to justice
Over the past years, I have had the privilege of visiting communities and interacting with women across Nigerian states. During my most recent visit, between July and August this year, I toured Bauchi, Abuja, Lagos, Kano, Port Harcourt and Kaduna, where women are rewriting what connectivity means in their lives. Sitting with them in the community ICT hub, under the Trees and Learning Circle, I have seen how access to technology can become more than a technical matter; it can become a bridge to confidence, agency and solidarity.
Children want to shape their rights in the digital world
Children represent approximately one-third of all internet users globally, according to UNICEF, with many routinely accessing digital platforms and emerging technologies, such as artificial intelligence, from increasingly young ages.
Your rights in the digital world
In 2021, the UN Committee on the Rights of the Child wrote a very important guide to explain to everyone that children’s rights apply in the digital world.
Unleashing fibre: The future of digital fibre infrastructure in New Zealand
New Zealand’s digital fibre infrastructure is a success story worth celebrating, but the best is yet to come. Unleashing the power of our digital fibre infrastructure is critical to a brighter future – one that could be worth $163 billion over the next 10 years.